ACCOUNT MANAGEMENT
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Once your product is launched and you are making sales, you will realize that there are a lot of necessary, back-end processes to run your store. No worries, because we have you covered there as well! Let us help you with the day-to-day tasks, so you can focus on re-investing and growing your business. Here are the type of tasks that we can help you with:

  • Customer service 

  • Monitoring returns / Handling replacements

  • Setting up and tracking FBA shipments

  • Inventory management / Forecasting

  • Monitor long-term storage fees / excess inventory / create removal orders

  • Monitor inventory performance index

  • Monitor seller performance KPI's

  • Sales Reporting

We can create Standard Operating Procedures tailored to your business needs and help your brand to make a name for excellent customer service. Even though, when you are using Amazon FBA, they are taking a lot of the load of customer service, however there are things you can do to better serve your customers and reach out to them.