Once your product is launched and you are making sales, you will realize that there are a lot of necessary, back-end processes to run your store. No worries, because we have you covered there as well! Let us help you with the day-to-day tasks, so you can focus on re-investing and growing your business. Here are the type of tasks that we can help you with:

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• Customer service 

• Monitoring returns / Handling replacements

• Setting up and tracking FBA shipments

• Inventory management / Forecasting

• Monitor long-term storage fees / excess inventory / create removal orders

• Monitor inventory performance index

• Monitor seller performance KPI's

• Sales Reporting

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We can create Standard Operating Procedures tailored to your business needs and help your brand to make a name for excellent customer service. Even though, when you are using Amazon FBA, they are taking a lot of the load of customer service, however there are things you can do to better serve your customers and reach out to them.